Mashburn receives state hospital association honors
Administrative director of radiology services at Blount Memorial Hospital Ted Mashburn was recognized by the Tennessee Hospital Association (THA) with the Meritorious Service Award for a Department Head for the state. Mashburn, surrounded by family and long-time colleagues, received the award as part of THA’s annual conference in Nashville on Friday, Nov. 1.
Mashburn, a 41-year employee of Blount Memorial, was recognized for his role in helping to advance diagnostic services at the hospital, but also for his exceptional leadership and the continued mentoring he’s provided to hundreds of people over the course of his career.
During his time at Blount Memorial, he’s witnessed and helped bring to Blount Countians imaging modalities including ultrasound, an endoscopy (GI) laboratory, a CT suite, a dedicated specials laboratory, a cardiac catheterization laboratory, MRI, a new radiation oncology department with intensity-modulated radiation therapy, PET/CT services, an outpatient diagnostic center, enhanced vascular services, digital mammography, and most-recently stereotactic body radiation therapy services in the cancer center.
With so many service line and technology changes in his more than 41-year career, it was evident to THA officials that Mashburn also has had to work closely with the leadership team of the hospital and a team of radiologists at Blount Memorial to ensure seamless transitions in care for his patients. He’s had to ensure that the radiologists had the technology in place to offer these services, while realistically balancing the finances and operational needs to provide them. One of the eight radiologists who work with him for hospital coverage sees this side of Mashburn, and says he’s unique in that he knows the patient and business sides of medicine. Also, the radiologists say because of him and the way he runs the department, the hospital and their group have been able to work together in ways most facilities could only dream of, making improvements that benefit the hospital, as well as its patients – which is what every decision Mashburn makes is centered on.
In addition to recognizing Mashburn for service line successes, THA’s honor also recognized him for the leadership he shows to his employees. Mashburn is credited for surrounding himself with capable and self-sufficient supervisors of different modalities. But, top-notch supervisors and good employees are not people that walked in as defined supervisors or born leaders. They’ve been mentored for a period of time, and when you look at those Mashburn has spent time with through the years, you see good leaders. A testament to him, Mashburn also has some supervisors who have worked for him for 25-plus years, with one who was first employed by him in 1980. He doesn’t have a formula or plan for mentoring – hospital leaders and his peers say he is simply available to his people, offers praise and criticism when needed, and leads by example.
In addition to the expectations he has of his supervisors and employees, he has an expectation of excellence for himself. Through the years, he has helped the radiology areas to maintain service line accreditations, and has successfully led the hospital through countless Joint Commission and state surveys. Currently his areas are certified by the American College of Radiology, the Food and Drug Administration, the American College of Surgeons Commission on Cancer Care and the American College of Cardiology.
Hospital CEO Don Heinemann says, “As he’s spent time overseeing, managing and directing, he’s never forgotten the real reason that anyone in health care is employed, and that’s the patient. He’s always respected his most valuable asset, his employees, and he’s never once strayed away from change because he wasn’t willing to face it.”
Mashburn graduated from The University of Tennessee School of Radiologic Technology in Memphis with a certificate roentgen ray technic, and then completed a nursing home administration preceptorship through The University of Mississippi in Oxford. He used this knowledge to serve as assistant administrator of a nursing home through Yalobusha General Hospital is Water Valley, MS, where he managed the daily operations and oversaw a construction project for a new facility. Back in Tennessee, he earned an associate of science degree in radiologic technology from Walters State Community College in Sevierville, where he graduated with magna cum laude honors.